If you have experience in quality and compliance in the child welfare or behavioral health setting and a passion for contributing to an agency mission, this just might be the position for you!

The position provides centralized information and reporting to the agency stakeholders in keeping with agency policies and procedures, federal and state regulations, and accreditation standards. This position is responsible for coordinating licensing and accreditation activities. The CODQ provides ongoing support to statewide staff involved in licensing, accreditation, compliance, PQI, case review activities and contract deliverables. The CODQ oversees the individuals responsible for policy and procedure development and review, risk management activities, contract management, and medical and client records. The position also serves as the HIPAA Privacy Officer and oversees translation services, and data validation functions.

*This person will be hybrid/remote, with 2 or more days in office a week/as needed at our Corporate (Phoenix) site.

Why You'll Love Working for Us:

At Arizona's Children Association, our employees are our most valuable asset; and as such we offer a wide range of benefits to aid your health and wellness including:

- Eligibility for Medical, Dental, and Vision plans on the first of the month following 30 days of employment
- Employee Assistance Program
- Generous paid time off, paid sick leave, and 8 paid holidays
- 403B Retirement Savings Plan

2024 Arizona's Children Association Benefits Guide

Find your passion. Fulfill your purpose. Join Team AzCA!

What You'll do:

• Oversees and monitors the development and implementation of the agency’s Quality Management, Corporate Compliance and PQI programs, plans and activities.
• Serves as the Compliance Officer and reports directly to the Audit Committee regarding any possible fraud, waste or abuse.
• Manages all applicable Compliance, Performance and Quality Improvement (CPQI) staff.
• Serves as the HIPAA Privacy Officer.
• Develops, coordinates and participates in a multifaceted educational and training program that focuses on the elements of the compliance program, and seeks to ensure all appropriate employees and management are knowledgeable of, and comply with, pertinent federal and state standards.
• Acts as agency liaison with state licensing personnel with the goal of assuring consistency of practice statewide.
• Provides assistance to statewide staff in facility licensing, registration and renewal processes.
• Maintains centralized log and files for all critical incident reports, insurance claims and lawsuits. This information is tracked and analyzed for reporting to the Executive Leadership Team and the Risk Management Committee as outlined in the Risk Management Plan.
• Tracks licensing successes and deficiencies, and provides reports to senior leadership (annually at minimum).
• Facilitates accreditation activities and oversees ongoing compliance with accreditation standards.
• Coordinates and monitors internal compliance review activities.
• Oversees contract deliverables for compliance.
• Conducts investigations, root cause analysis, and develops corrective action plans in collaboration with the Chief Program Officer.
• Provides supervision to the Performance Evaluation Manager to assure outcome and perception of care data are incorporated in quality management planning.
• Responds promptly to detected or reported fraud offenses, conducts investigations, develops corrective action plans and reports findings appropriately.
• Maintains statewide case review process in keeping with federal and state regulations and accreditation standards. Provides reports on areas in need of improvement to assist in identifying training and CQI opportunities.
• Chairs the Compliance and Performance and Quality Improvement committees.
• Assists in planning and monitoring of the agency’s claims process to ensure efficiency and accuracy.

Minimum Education & Experience:

• Master’s Degree preferred in Social Work, Business, or related field of study from an accredited college or university. Bachelor’s degree may be considered in lieu of a Master’s degree depending on years of directly related experience.
• Minimum of 2 years’ experience in the behavioral health and/or child welfare field.
• Experience working in child welfare and behavioral health settings, as well as in quality assurance, licensing and accreditation compliance.

Other Minimum Qualification/Requirements

• Must be 21 years of age (licensing requirement).
• Possess a valid Arizona driver's license and be insurable under the agency's automobile policy.
• Must be able to provide own transportation to and from clients' homes and/or other relevant organizations/agencies.
• Must be able to provide DPS fingerprint clearance.
• Must be able to meet training and agency compliance requirements for the position.
• An individual may qualify for this position if the individual is able to "perform safely" the essential functions of the position with or without reasonable accommodations. Perform safely means to perform without causing a direct threat to the health or safety of the individual or others that cannot be eliminated by reasonable accommodations, as defined by 42 U.S.C. #1211 (b) and the Commission's regulations found at 29 C.F.R #1630.2 (r).

At Arizona's Children Association we are passionate about creating an inclusive workplace that not only promotes, but values and celebrates diversity. Our goal is to create an inclusive workplace and culture to better serve our children, families and community.

Just like the uniqueness of the families we serve, we strive to be diverse in:

race, color, ethnicity, national origin, culture, language, gender, age, sexual orientation/preference, gender identity and expression, disability and/or diagnosis, marital status, religion, status, or any other protected status.

AzCA does not tolerate discrimination or harassment based on any of these characteristics.