Position Summary:

Do you enjoy working with children? Do you want to be part of ensuring that every Arizona family has the resources and support needed to be safe, strong, and resilient? AzCA is looking for a passionate individual to join our Parent Education program as a Program Support Specialist! As a Program Support Specialist, you will be responsible for: maintaining electronic databases and records, coordinating with various departments and providing secretarial and administration support for the department, program, and/or site management and other key staff.

Pay range: $17.16 / hour - $22.37 / hour. This position is hourly/non-exempt.

Who We Are:

Founded in 1912, Arizona's Children Association is one of the oldest and largest statewide comprehensive child welfare and behavioral health not-for-profit agencies in Arizona. Located in all 15 Arizona counties, we provide a variety of programs and services to meet the needs of more than 40,000 children, youth and families each year. When working with AzCA, you'll be surrounded by highly talented and dedicated individuals who are committed to our mission of protecting children, empowering youth, and strengthening families.

Why You'll Love Working for Us:

At Arizona's Children Association, our employees are our most valuable asset; and as such we offer a wide range of benefits to aid your health and wellness including:

• Eligibility for Medical, Dental, and Vision plans on the first of the month following 30 days of employment
• Employee Assistance Program
• Generous paid time off, paid sick leave, and 8 paid holidays
• 403B Retirement Savings Plan
• Tuition Reimbursement and Discounts

Find your passion. Join our Team!

What You'll Do:

• Maintains a thorough understanding of programs and operations for assigned program services throughout the state.
• Works closely with other program leadership to ensure all client needs for information, services, scheduling and access to care are met.
• Monitors quality of services.
• Develops and monitors problem solving strategies with staff/leadership when needed.
• Coordinates meetings to identify and resolve system issues.
• Completes and monitors documentation of clients' records in accordance to agency and funding source requirements, including tracking of authorizations and contract deliverables.
• Maintains client records and documentation in compliance with agency and funding source requirements.
• Submits required documentation and information for billing and discharge/program reports to referral source.
• Assures adequate support functions within program area.
• Liaisons with program leadership to ensure programs are operating smoothly and efficiently including: ordering supplies, reporting facilities and equipment and technology issues, safety and security matters
• Conducts data entry in EMR systems and other data bases as designated by program guidelines and procedures

Minimum Education & Experience:

• High school diploma or equivalent.
• 3 years' experience in related position, preferred

Minimum Qualification & Requirements:

• Must be 21 years of age (licensing requirement).
• Possess a valid Arizona driver's license and be insurable under the agency's automobile policy.
• Must be able to provide own transportation to and from clients' homes and/or other relevant organizations/agencies
• Must be able to provide DPS fingerprint clearance.
• Must be able to meet training and agency compliance requirements for the position. An individual may qualify for this position if the individual is able to "perform safely" the essential functions of the position with or without reasonable accommodations.

At Arizona's Children Association we are passionate about creating an inclusive workplace that not only promotes, but values and celebrates diversity. Our goal is to create an inclusive workplace and culture to better serve our children, families and community.

Just like the uniqueness of the families we serve, we strive to be diverse in:

race, color, ethnicity, national origin, culture, language, gender, age, sexual orientation/preference, gender identity and expression, disability and/or diagnosis, marital status, religion, status, or any other protected status.

AzCA does not tolerate discrimination or harassment based on any of these characteristics.